af77 Privacy Policy — Your Information is Protected

This privacy policy applies to the af77 platform and may be updated from time to time.

Introduction & Applicability

af77 is a reliable online gaming platform that provides entertainment services to users in Bangladesh. We believe your privacy is a fundamental right. This privacy policy describes how af77 handles your personal information during website use, registration, and use of services.

This policy applies to all of af77's services, web pages, and mobile interfaces. By using our platform, you automatically accept the terms of this policy. If you have any questions, please contact our support team.

This policy has been formulated in accordance with the Bangladesh Information and Communication Technology Act and applicable international data protection standards. af77 always treats user privacy with the utmost importance.

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Data Collection

Information Provided Directly

When you create an account on af77 or use its services, we may collect the following information:

Full name and date of birth
Email address
Mobile number (for bKash, Nagad, etc.)
Identity document details (for identity verification)
Financial transaction information
Preferred language and communication channel

Automatically Collected Information

Some technical information may be collected automatically while using the af77 platform:

IP address and approximate location data
Device type, operating system, and browser
Session duration and login information
Information on games and services used
Cookies and cache data
Referral source and navigation data

3

Use of Data

af77 uses collected data only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized purposes.

The purposes for which we use your information:

Creating and managing your account
Identity verification and fraud prevention
Processing financial transactions
Improving the quality of services
Providing customer support

Sending relevant promotional information (subject to consent)
Meeting legal obligations
Implementing responsible gaming policies
Ensuring platform security
Personalizing services

af77 never sells, rents, or transfers your personal information to third parties for commercial purposes. Our data use policy is built entirely on protecting the interests of our users.

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Disclosure & Sharing of Data

af77 strictly protects user privacy. However, limited information may be shared in the following specific circumstances:

4.1 Payment Processing Partners

To complete financial transactions, the necessary information related to bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment service providers. This information is used solely for transaction verification.

4.2 Technology Service Providers

af77 works with certain trusted technology partners to operate its platform. These partners operate under strict confidentiality agreements and cannot use your information without af77's direction.

4.3 Legal Requirements

af77 may be required to disclose necessary information in response to legal orders, court directions, or valid requests from government authorities. In such cases, we will make every effort to notify you in advance.

4.4 Business Changes

In the event of a structural change to the business (such as a merger or acquisition), user data may be transferred. In such cases, the new entity will be required to follow the same privacy standards.

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Data Security Measures

af77 employs industry-standard technical and operational measures to protect user data. Our security infrastructure is continuously evaluated and improved.

Technical Security

SSL/TLS encryption — on all data transmissions
End-to-end encrypted data storage
Regular security audits and penetration testing
Firewall and DDoS protection
Two-factor authentication (2FA) support

Operational Security

Data access controls restricted to limited staff
Staff privacy training
Data breach detection and response plan
Regular backups and disaster recovery
Privacy assessments of third-party partners

No online system is 100% secure. However, af77 is committed to promptly notifying users and taking necessary action in the event of a data breach.

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Cookies & Tracking

The af77 website uses cookies and similar tracking technologies. These are used to improve your browsing experience and ensure the functionality of the platform.

6.1 Types of Cookies

Essential Cookies

Essential for login sessions and security. The site does not function properly without these.

Performance Cookies

Used to monitor and improve website speed and functionality.

Functionality Cookies

Used to remember language preferences and personalization settings.

Analytics Cookies

Used to analyze user behavior and improve services.

6.2 Cookie Controls

You can turn off non-essential cookies at any time through your browser settings. Please note, however, that disabling certain cookies may cause some af77 services to not work properly.

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User Rights

af77 believes every user should have full control over their own data. Your key rights are described below:

Right to Access Data

You may request a copy of the information af77 holds about you at any time. We are required to provide it within a reasonable timeframe.

Right to Correct Data

If there is any incorrect or outdated information in your profile, you may request that it be corrected.

Right to Delete Data

In certain circumstances, you may request the deletion of your personal data; however, some information may be retained for a specified period due to legal obligations.

Right to Restrict Processing

You may request that af77 not use your data for certain purposes, such as marketing communications.

To exercise these rights or to make any request, contact us at [email protected]. We will generally respond to your request within a reasonable time.

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Data Retention Period

af77 retains your data only for as long as necessary. The retention period depends on the type and purpose of the data:

Account information: For as long as the account is active and for a specified period after closure in accordance with legal requirements.
Financial transaction records: For a period determined by financial regulations and audit requirements.
Communication logs: For a limited period for the purpose of improving customer service quality and resolving disputes.
Technical logs: For a specified short period for security monitoring and troubleshooting.
Marketing preferences: Until you withdraw your consent.

Once the period expires, af77 securely deletes or anonymizes the data so that you can no longer be identified.

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Policy on Minors

af77 strictly does not provide services to anyone under the age of 21. Only individuals aged 21 or older may create an account and play on af77.

For ages 21+: If we become aware that information belonging to a minor has been stored in our system, we will immediately delete that information and close the associated account.

If you believe a minor is using af77, please contact us. To learn more about our responsible gaming policy, visit the Responsible Gaming page.

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Policy Changes

af77 reserves the right to update this privacy policy as needed. This policy may be revised due to changes in services, new legal requirements, or business changes.

Our commitment when changes are made:

For significant changes, we will notify users by email.
The updated policy will be clearly displayed on the website.
The date on which the new policy takes effect will be mentioned.
Continuing to use the platform after the changes means accepting the new policy.

If you do not agree to the new policy, you can contact us to request that your account be closed.

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Contact

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. The af77 privacy team is always ready to answer all your questions.

Live Chat

Instant support is available via live chat 7 days a week, 24 hours a day. Support is available in both Bengali and English.

Email

For detailed privacy-related requests, email us at: [email protected] — in both Bengali and English.

af77's Privacy Policy

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